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Purchasers complain of losing their Apple ID inactive after not buying iTunes and APP Store

iTunes and APP Store

I began utilizing the iPhone 6S Plus a month prior and my first thing to do with my iPhone is downloading and buying a few applications. Shockingly, I couldn’t buy anything on iTunes or App Store in the wake of actuating the iPhone.

 

The accompanying mistake kept appearing:

 

Sadly, the first illustrative was shocking and he even exacerbated the issue. The following is his reaction.

 

After cautious survey, the solicitation has been denied and the iTunes Account Disabled. For data to Apple’s right side to close records and the prerequisites for utilizing the iTunes Store, because the record was incapacitated, you won’t have the capacity to redesign obtained applications or make future buys.

 

For the security of our clients, I can’t unveil any additional data in regards to that determination. I do apologize for any disservice this is liable to bring about.

 

Your iPhone is still dynamic; on the other hand, buys in the iTunes store will be constrained. To investigate this further, you will need to contact our telephone support group for further audit.

 

Yes, my Apple record was crippled with no clarification and I had no clue what was going on. I attempted to make a buy on App Store and this time, I saw the blunder “Your Apple ID has been impaired”.

 

I couldn’t acknowledge the choice, so I made a call to the bolster group to heighten the case. A Senior Advisor with iTunes assumed control over the case and she guaranteed to reach back following 24-48 hours. After a day, I got the accompanying email from iTunes support.

 

I might want to advise you that I have gotten word from the office taking care of your worry.

 

Tuan, after some examination, your record was re-empowered and alterations have been made for you to have the capacity to keep on acquiring from the iTunes Store.

 

After that, I checked my record and everything had been altered. My record is completely restored now and it wasn’t shut like the first Apple agent let me know. They didn’t let me know precisely what happened with my record, however I got it identified with security concerns. I tried some new Apple items and enacted them in some diverse nations, so Apple may have imagined that my Apple ID was traded off.

 

I seek the experience can be useful after anybody in the same circumstance, recount to me your story with Apple support in a remark underneath.

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